Rob Lux, Executive Vice President and Chief Information Officer
Robert (Rob) Lux is the executive vice president and chief information officer at Freddie Mac. He is a member of the company’s senior operating committee and reports directly to CEO Don Layton.
Lux is responsible for the company’s Information Technology (IT) assets and services. In this capacity, he oversees end-to-end technology solutions that ensure delivery of strong operational platforms and integrated services throughout Freddie Mac’s businesses.
Prior to coming to Freddie Mac, Lux was a Principal at Towers Watson, a leading global professional services company, where he was responsible for leading teams on three continents in the delivery of commercial risk modeling applications for the Insurance industry. Prior to that, Rob was Chief Architect for GMAC Financial Services and Chief Technology Officer (CTO) for GMAC Residential Capital (GMAC RESCAP). While at GMAC Financial Services, he also held the position of Chief Data Architect and was a frequent speaker on Enterprise Data Management.
Lux has also held IT leadership positions at EDS and Reuters. He has over 30 years of experience in the IT industry and has over 10 years of experience in the mortgage industry. Lux is a current member of the MBA’s Residential Technology Steering Committee and earned the MBA’s Certified Mortgage Technologist (CMT) designation. His leadership has been recognized through Evanta’s Breakaway Leader CIO Award and Wall Street & Technology Magazine’s CIO Elite 8 Award.
Lux earned an M.S. in Management of Technology from the University of Pennsylvania and a B.S. in Commerce and Engineering from Drexel University in Philadelphia, PA.
Freddie Mac was established by Congress in 1970 to provide liquidity, stability and affordability to the nation’s residential mortgage markets. Freddie Mac supports communities across the nation by providing mortgage capital to lenders. Today Freddie Mac is making home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Freddie Mac has been a long-time sponsor of the Anita Borg Institute’s Grace Hopper Women in Computing Conference. Freddie Mac has sent IT and other employees to this conference to receive professional development and to recruit prospective STEM candidates to the company. As a major player in the secondary mortgage market, Freddie Mac’s STEM careers span IT, economic modeling, finance, accounting, and audit. Freddie Mac also sponsors and supports Women in Technology and Girls in Technology in the greater Northern Virginia area.
Freddie Mac IT’s vision is to become a World Class IT organization that enables Freddie Mac to achieve its mission to make home possible for America’s families by providing a constant stream of mortgage funding that helps people rent, buy, and own a home. Although we are primarily known as a financial institution, technology is a key enabler for our business. We build technology, not just for our firm, but also for the mortgage industry.
We strive to achieve our goals through our people, and are committed to making Freddie Mac the best place to work for IT professionals. We strive to be a diverse and collaborative team focused on a common vision and goals. Diversity is a strength and competitive differentiator and we aim to be the most inclusive IT organization. We also work to build a fun, challenging environment where everyone contributes and is recognized for their contributions.
We will constantly improve our IT team by focusing on three objectives:
- Attracting the best internal and external people
- Training people so they continuously improve
- Retaining the best people by making IT a place they want to work
Attracting the Best People
As we aspire to be a World Class IT organization, it’s important to us to identify a pipeline of top internal and external technology talent. We do this through forming strong relationships with a number of STEM programs at nearby leading institutions, including Virginia Polytechnic Institute, Penn State University, Georgetown University, and James Madison University.
Our team leverages their connections as alumna at these schools to raise awareness of our Technology Analyst program, through which we annually hire 40-50 recent graduates. We recently resumed our college intern program to further strengthen our relationships with STEM programs, by providing students with the opportunity to gain on-the-job skills that strengthen their education.
And because we value diversity, we are a long-standing partner with the Year-Up program, which provides low-income, urban young adults with technology skills and experiences to help them grow in STEM careers. We co-sponsor an Autism Internship Program with the Autistic Self Advocacy Network (ASAN), and recently spoke at a United Nations panel about our participation in the program. And we were recognized this year through local television for working with Sharp Decisions on our V.E.T.S. program , through which veterans work as IT testers, gaining a valuable jumpstart for their civilian careers.
Through our recruiting processes, we carefully screen potential team members, often providing both internal and external candidates with a multi-tiered interviewing experience. This includes interview panels and meeting some of our top performers, as we believe top performers attract other top performers – and we pride ourselves on attracting “A players” who excel in the STEM fields.
Continuously Improving Through Training
Our commitment is to provide our team members with challenging work and learning opportunities so they can build their resumes and advance their careers. We offer a robust training program that helps our team members expand their STEM focus through coursework in areas such as Java, ITIL, Agile, Big Data, and Oracle.
Through our CIO Speaker Series and Cybersecurity Expert Series, leaders from highly respected companies volunteer their time to share their technology expertise and leadership best practices with our team members. And our team members share their knowledge with each other through brown bags and small group meetings, helping each other learn the complicated technologies we support. We annually sponsor a select number of employees to pursue their degree through Georgetown University’s Master of Professional Studies in Technology Management.
We believe that our team members need to strengthen their leadership and professional development competencies. Our Technology Analyst program includes a robust learning curriculum with required reading, training, and networking. Selected high performing managers and directors participate in specially designed training programs to help them hone their soft skills and become even better leaders.
Retaining the Best People
We strive to empower our people and challenge them to make Freddie Mac IT the best place to work. We’re working to help our employees identify their career path—starting with setting attainable stretch goals each year, measuring progress and gaining feedback and recognition from management and peers along the way. We’re also helping each employee identify a career path, ensuring they understand the opportunities available to help them grow in their roles.
We believe in creating a diverse and inclusive workplace as a way of strengthening our workforce. Our employees participate in nine different Employee Resource Groups (including Women’s Interactive Network (WIN), the Abilities Network, and Asians Supporting Inclusion and Awareness (ASIAN)), learning how to celebrate our differences by increasing our cultural awareness and creating networking opportunities across the company. In 2014, the IT division was ranked one of the top three divisions that “exceeded expectations” in diversity and inclusion.
Freddie Mac IT listens to our team members—we value courageous, innovative individuals who speak up to challenge the status quo and bring new ideas to our team. Our people will practice intelligent risk taking and experimentation to provide innovative solutions that benefit our customers. We host annual innovation challenges, such as Code Jam, to inspire employees to develop creative ideas and solutions. And we carefully review and respond to employee survey comments and look for opportunities to encourage active dialogue.
We expect much from our people, and reward those who deliver with more responsibility and the best assignments. We believe that we are continuing to move the bar in making Freddie Mac the best place to work for IT professionals.